Frequently Asked Questions

Questions About Party Supplies
 
 
 
 
Q: Should I make a reservation?
A: We recommend reservations in order to avoid disappointment if the items you require are not available at the time of your event.
   
Q: How far in advance should reservations be made?
A: Reservations should be made as soon as you determine the items and quantities you will require.
   
Q: What is required to make a reservation?
A: We require a 50% deposit to secure a reservation. This may be done over the phone or in our store.
   
Q: Can I make changes to my reservation at any time?
A: Yes. To add extra items to your rental order, we ask that you contact us at least 24 hours prior to the rental start date. If you'd like to reduce any quantities for your rental, you must do so 72 hours prior to the rental start date. Any changes before this time are limited to 25% of each item's total quantity. Please note that rental deposits are non-refundable.
   
Q: Do you deliver? Is there a delivery charge?
A: Delivery and pick up services are available within the city and to outlying areas. Please call for a quote.
   
Q: Do I need to be home when you deliver or pick-up?
A: If there is a secure area (ie. backyard) then it is not necessary to be at home.
   
Q: Do you set up the equipment?
A: All items are placed in a designated area. Some items include set-up ie. tents, dance floors. Arrangements can be made to have our staff set-up for an additional fee
Store Hours &
Contact Info

Call us...

 

613-226-4780

 

Store Hours - NEW JANUARY 1, 2024 - Winter Hours

 

Monday - Friday 

9 am to 5 pm

 

Saturday 

9 am to 2 pm

 

Sunday

Closed

 

101 Schneider Road in Kanata, Unit 1

 

 

 

 

 

**New Rental Prices**

 Yes...

We Deliver!

Customer Testimonials
"We have ordered everything for previous parties from you - tables, linens, cutlery, glasses, chairs etc. and we have always been happy with what we received - clean and in good condition. We'll be renting from you again over the summer. Thanks for your good service!" - Anne
 
© 2024 Cody Party Merivale
Cody Party Ottawa - 101 Schneider Road, Unit 101 Kanata, Ontario K2K 1Y3
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